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Frequently asked questions

Which countries do you ship to?

We ship to the UK, The European Union, and Internationally to the following countries: Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, United Arab Emirates and United States.

What is your shipping policy?


ORDER PROCESSING

Please allow 2 working days to process your order. Expect an email within 2-3 days to let you know your order is on the way!

FLAT RATE SHIPPING

Orders are generally shipped within 2 working days using EVRI. Flat rate shipping fee of £4.99 applies to orders shipping to the UK.

For orders shipping to countries in the EU, a flat rate of £14.99 will be applied. For orders internationally a flat rate of £23.99 will be applied.

We don't cover customer taxes and import fees at this time.
Shipping policy

Why do you use recycled brass?

Brass is a timeless material cherished for its durability, versatility, and aesthetic appeal. However, traditional brass production can have a significant environmental impact. By using 100% recycled brass, we reduce the need for new mining, decrease waste, and minimize our carbon footprint.

Recycled brass is sourced from discarded items like old plumbing fixtures, musical instruments, and other brass goods, giving new life to materials that would otherwise go to waste. Brass is a material that can be recycled infinitely without ever losing it's characteristics and qualities. Recycling brass allows for lower water consumption and reduces other environmental impacts.

What kind of gold plating do you use?

Each piece of our jewellery is adorned with a layer of 100% recycled real 18K gold plating, ensuring a luxurious finish that stands the test of time. We use high-quality gold to provide a rich, radiant hue that complements any outfit. Gold plating not only enhances the beauty of our designs but also offers a more affordable option compared to solid gold jewellery, making luxury accessible to everyone as well as maintaining an enviromentally concious ethos.

We plate our jewellery with 2 microns of real gold; a much more durable level compared to the big household names who tend to use 1 - 1.5 microns which wears away much quicker. By manufacturing with a thicker plating your jewellery not only lasts longer but you're spending more to spend less in the long run.

Do you use real pearls?

At Another Mother we use real pearls, also known as fresh water pearls, which literally means pearls from fresh water pearl farms. This method of farming uses practices that protect ecosystems, support ethical labour and minimise environmental impact.

The farms provide a clean environment for the molluscs to inhabit and pearls are extracted without harming the living creature housing the stone. Farms like these also ensure a healthy mollusc population is maintained and is much more ethical and environmentally friendly than manufacturing glass or plastic faux pearls. Not to mention the aesthetic benefits of a real natural stone vs the man-made version.Do you use real pearls?

Will gold-plated jewellery tarnish or fade?

With proper care, our gold-plated jewellery remains beautiful for a long time. Avoid exposure to water, perfumes, and harsh chemicals to extend its life.

For more information on this subject, read the article below.How to care for your jewellery

Let customers speak for us

from 12 reviews
Perfect stacking/wear alone!!

My sister bought me this for a present for my birthday and I’ve literally not had it off since!!
Perfect for stacking/wearing alone and I’ve had so many compliments on it, and MOST importantly, no wear & tear/rusting.
THANK YOU another mother!

Kerry Maher
Shelly Necklace
Stunninggg!! Very happy :)

Just wow! I absolutely LOVE these earrings, I've been looking for something unique for a while to wear over the summer on my holidays and for special occasions. You can tell these earrings are extremely good quality and will last. The hammered effect on the gold is everything!
I will definitely be ordering more and following this brand - it felt like such a treat receiving them!

Molly
Coral Hoop Earrings
Gorgeous Ring

Absolutely love this ring, so happy with my purchase. The quality is lovely and is a nice statement ring to wear for everyday!

Katrina Redgrave
Coral Ring
So gorgeous!!

Such a beautiful piece of jewellery, timeless and elegant. I have had so many compliments since wearing it. Packaging is also beautiful, thank you so much!

Anonymous
Shelly Ring

I bought this for myself for my birthday and it is the perfect length! I’ve worn it nearly every day, it still looks new and is great for layering.

Tasha
Shelly Necklace
The most beautiful ring!

I love the shape of this ring and it's pearl detail! It's become one of my favourite items of jewlerry , I wear it all the time and I get so many compliments when I have it on! The delivery was fast and love the packaging too. The Sandy Necklace is already added to my basket to match as I love it so much :)!

Kat
Coral Ring
Asian luxury

Living in Hong Kong, many local friends have complimented me on my necklace as the Chinese love gold and Hong Kong is the pearl of the Orient. Pearls and gold together are a popular combo but a thicker chain with a standard pearl makes it more of a day to day statement piece which I love that you can wear for any ocasión but it’s not too flashy flashy. Please open a shop in Hong Kong!

Charlotte Zolotokrylina
Sandy Necklace
Modern and elegant !

I absolutely adore these earrings , I've had so many compliments when I wear them. Can't wait to get more pieces from this collection

Lorraine
Sandy Drop Earrings
Perfect in every way

I ordered these earrings ahead of my honeymoon to the Maldives and Seychelles as I really wanted to invest in a premium pair of earrings to go with all my outfits for a holiday where many special memories would be made.

I was beyond happy with my purchase, not only did I receive a pair of beautifully crafted earrings that I will continue to wear on special occasion and pass these down to my children when they become of age to appreciate such beauty, I received brilliant customer service which really made me feel like a valued customer.

thank you AM for such a beautiful pair of earrings, they are the most beautiful pair of earrings I own.

Alarna Barry
Sandy Drop Earrings
One happy customer!

I recently bought the gorgeous sandy necklace for an event and was so pleased with my purchase and my overall experience. The website is super easy to navigate, and my order arrived quickly and in perfect condition. The piece itself is simply timeless and such a unique design that stands out. I’ll definitely be back for more soon. Highly recommend!

Danielle
Sandy Necklace
My favourite earrings!

I bought these to wear at my best friend’s wedding and received so many compliments!!
They are amazing quality and I’ve not stopped wearing them since. I already have my eye on the matching ring!

Flo
Coral Hoop Earrings
Beautiful piece

Ordered this as a litte treat for myself. Absolutely beautiful and well made. Highly recommend!

Tanya
Shelly Ring

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